Workflows with consistency, governance, and SLA visibility.
Coordinate injury management across insurers, providers, and claimants, with SLA tracking and audit-ready reporting.
- ReferralSealed
- Worker intakeSealed
- Capacity assessmentSealed
- RTW planBlocked — awaiting insurer
- InvoiceNot started
What's slowing your team down
SLA breaches go unnoticed
Manual tracking means missed SLA windows surface only after the fact, when escalation is more painful.
Coordination across providers
Treating doctors, case managers, and insurers each hold partial information; status syncs by email.
Reporting takes too long
Compiling case reports from scattered sources slows down decisions and pays out late.
Built for injury management workflows
Configurable case workflows
Model your injury management process end-to-end with configurable stages and transitions.
Secure portal for stakeholders
Insurers, case managers, and claimants access scoped views with documents and status in one place.
Real-time dashboards
Live visibility into case volumes, open items, and team performance across your operation.
SLA tracking & alerts
Automated alerts flag approaching SLA windows before they breach, keeping cases on track.
Automated reporting
Generate consistent case reports with embedded data, attachments, and audit-ready export.
Integrated billing
Sync with Xero/MYOB so closed cases convert to invoices without manual re-entry.
Built for the whole recovery journey
Injury management moves across treating doctors, physios, case managers, and insurers. It stalls when their systems don't. VitalSignRx keeps the case in one workflow: structured intake, coordinated tasks with SLA timers, and audit-ready reports that route to every stakeholder automatically.
- Coordinate treating teams, case managers, and insurers in one workflow
- SLA timers keep every stakeholder accountable
- Audit-ready reports route to insurers automatically
Aligned to every stakeholder
Ready to bring SLA visibility to your case work?
Book a 30-minute demo. We'll walk through your current workflow and show how VitalSignRx adapts to it.